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Service
At
GP Plastics, we know what it takes to provide excellent Service.
COMPANY STRENGTH --- GP Plastics is the industry leader; supplying
over 50% of all newspaper poly bags used in the United States. As such,
we have the buying power to negotiate the best resin prices in our industry,
for the benefit of our customers. We have saved our customers hundreds
of thousands of dollars by being on top of the continually changing market
and being flexible enough to take advantage of it.
EXPERIENCED STAFF --- Our Regional Territory Managers call directly
on the individual newspapers and distributors across the country, working
to assess their individual requirements in products and delivery; developing
printed bag opportunities for revenue generation for the newspaper, and
monitoring our performance record. Our team of inside Sales Administrators
form close service relationships with our customers, while our Sales and
Marketing Managers, as well as, our Quality Control, Production, and Shipping
Managers are available at any time to address new product development,
creative problem resolution, or brainstorming ways to enhance product
performance or meet special distribution needs.
PRODUCT KNOWLEDGE --- Our products are manufactured under strict
scrutiny. All bags are routinely tested for gauge consistency, strength
of bag (drop dart), immersion, and friction. We also offer in-house testing
of all products, regardless of the manufacturer. In addition to our lab
tests, we frequently conduct field tests of product performance under
actual use to give the customer a quantified feel for the product's comparative
performance.
DEDICATION --- At GP, we work diligently to engineer - and re-engineer
products with excellent performance in the field, ease of use, and competitive
pricing in these times of tight budgets and escalating costs. We work
hard to "right-size" the product, allowing our customers to control unnecessary
costs. Our skill in multiple site delivery logistics, as well as our accuracy
in delivery, reduces handling costs and the micro-management of bags for
our customers. Understanding that large, multi-site companies have challenges
in controlling inventories and administering orders and payables, GP has
the experience and flexibility to provide cost saving solutions around
logistics and electronic technology. Not least among our options, we are
fully computerized, use bar code scanning technology, and are set up to
accept both EFT and procurement card payments.
COMMUNICATION --- To enhance our customers' knowledge of our manufacturing
processes and quality controls - and our deeper understanding of their
requirements - we sponsor plant tours for our customers. This provides
a venue where our customers and our Marketing and Production personnel
can freely exchange ideas. Our corporate philosophy is to provide the
highest quality product and delivery matched with the most dedicated service
levels in the industry.
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